FAQs

Our Residential Title Search Services

What are the core services you provide?

We specialize in comprehensive US residential title searches for real estate professionals. In addition to our core title search services, we also provide property tax certificates, commitment typing services, and assistance with loan payoffs.

What is a Title Abstractor and what specific skills do they bring to the process?

A Title Abstractor is a trained professional who meticulously researches public records to compile an abstract of title for a property. Their expertise goes beyond simple data retrieval; they are skilled at interpreting complex legal land records and identifying issues that automated systems might miss, ensuring the highest level of accuracy and due diligence. We ensure a Human touch from order receipt to service delivery.

Do you use only online records, or do you also search physical records at county recorders' offices?

We utilize a hybrid approach to ensure comprehensive coverage. Our abstractors use the most efficient online land records databases, but also perform on-site, physical searches at county recorders’ offices, when necessary, particularly for older or less-accessible documents.

What types of public records do you search to compile a title report?

Our abstractors conduct a thorough search of all relevant public records, including deeds, liens, tax records, probate documents, judgments, mortgages, and more. This all-encompassing approach ensures we capture a complete picture of a property’s history.

What is the primary benefit for a B2B client using your service?

Our service is designed to deliver a comprehensive suite of benefits, including significant time savings, exceptional accuracy in reporting, and a reduction in the legal and financial risks associated with real estate transactions.

Can you describe your workflow from order to delivery?

Our streamlined workflow is built for efficiency and precision:

  1. Order Screening: We begin with an initial review of the property details to ensure all information is accurate to proceed with the Title search.
  2. Assignment: The order is promptly assigned to a qualified in-house or on-site abstractor based on the property’s location and the required search type.
  3. Client Communication: We proactively reach out to clients for any necessary clarifications or fee approvals and provide an estimated time of completion for each order.
  4. Research & Report Prep: Our abstractors conduct the search and prepare a detailed summary report along with all relevant document copies.
  5. Final Review: A final, comprehensive review is conducted to ensure the report is accurate, meets all client requirements, and contains all necessary copies.
How do you ensure the quality and accuracy of your reports?

Yes, we have a robust quality control process in place. While we are continuously refining our procedures, our current system involves a multi-level review. All reports are checked by a senior Abstractor or QA specialist to verify the findings and ensure that all client requirements are fully met before delivery.

We pride ourselves on fast and reliable service:

  • Current Owner Search: Completed within 6 hours.
  • Document Retrieval, Assignment, or Mortgage Search: Completed within 6 hours.
  • Two-Owner & Foreclosure Searches: Completed within 11 hours.
  • Full Searches: Completed within 24 hours.
  • Property Tax certificates: Completed within 8 hours.
  • Commitment report typing service: Completed within 8 hours.
  • Loan Payoff document: Completed within 8 hours.
How do you handle complex title issues or "clouds on title"?

When a cloud on title or other complex issue is discovered, we don’t just report the problem. Our abstractors provide a clear and detailed summary of the issue, including a description of the documents that created it. While we cannot offer legal advice, this detailed reporting provides our clients with the critical information they need to consult with legal counsel and take the appropriate action to resolve the issue.

Why do you use both online and on-site abstractors instead of a single system?

We utilize both online records and on-site abstractors because a single, automated system has limitations. Many older or complex records are not digitized, requiring a physical presence at a county courthouse. Our in-house and on-site Abstractors are also adept at interpreting legal nuances and non-standard documents that an algorithm would miss, ensuring the highest degree of accuracy for your most critical transactions.

The cost of a title search is determined by all of the following: the type of search required (e.g., a full search vs. a current owner search), the specific geographic location, and the complexity of the property’s history.

Do you have tiered pricing or package deals?

Yes, we offer tiered pricing tailored to the different types of searches and a variety of package deals designed to meet the specific needs of our B2B clients.

What payment methods do you accept?

We accept payments via checks and direct bank transfers.

How do clients place an order?

Our clients can easily place an order through their secure website portal or by email for our assured acceptance.

Is there a minimum order quantity or a contract required to use your services?

We do not require a minimum order quantity or a long-term contract. Our service is designed to be flexible and a convenient solution for your business.

How do you deliver the final report?

The final report, including the summary and all supporting documents, is delivered in a secure PDF format.

Do your reports include a title commitment?

Our reports include a comprehensive summary of our findings but do not constitute a full title commitment. We provide the essential, verifiable data and document copies that your team needs to prepare a formal commitment.

Are your services compliant with relevant industry regulations?

Yes, we are fully compliant with all relevant industry regulations to ensure the integrity and legality of our services.

What is your policy on data security and client confidentiality?

We have a strict data-security policy in place. We do not share any client or order data with third parties. All information is stored on our secure server, and we take every measure to protect the confidential information.

Do you carry professional liability or errors and omissions (E&O) insurance?

Yes, we carry professional liability and errors and omissions (E&O) insurance with a coverage of $1 million for your peace of mind.

What is the best way for a client to contact you if they have a question about a report?

Clients can easily reach our team with questions via email or phone call. We are committed to providing timely and helpful support.

Do you offer post-delivery support to help clients understand a report's findings?

Yes, absolutely. We offer post-delivery support to help you understand the details of our reports and address any questions or concerns you may have via Email or phone support.

Are there any additional services or consultations you offer?

Beyond our standard reports, we offer additional services such as property tax reports, commitment typing services, and loan payoff assistance.

What sets your customer service apart from your competitors?

We are nifty and nimble in everything we do, allowing us to be highly responsive to our clients’ needs. Our exceptional customer service and dedication to providing quick, accurate, and comprehensive reports is what truly sets us apart.

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TITLE VENDOR - Abstractor’s Application Form

Who Joins as a Vendor? This form is intended for Title Abstractors and Title Searchers, who operates as an independent contractor or a small business and wish to join our network. We are extending an invitation to join our network of professionals, as a verified vendor to handle title search orders and other related services.

TITLE VENDOR - Abstractor’s Application Form

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